General iOS Game F.A.Q.

My game crashes when I start it up.

Please try to restart the Device and sync it with iTunes. If that does not work please try deleting the game from your Device and your iTunes account. You can easily re-download it by clicking the buy button again. The App Store will inform you that you have already purchased the item, but will still download the application again to your account without charging you.

I have a new device, can I transfer my old save games on to this device from my old one?

Currently it is not possible to reinstate former game data onto a new device.

The sound has disappeared from my Game, how do I get it back?

By turning the sound on, off and then on again and restarting (switching on/off) the device the sound will work again.

When is an update for my App going to be released?

We cannot disclose detail of specific release dates for our games or updates.

I no longer want this App, please delete it from my device.

Hot Head Labs cannot remotely delete any content from your device. To remove the app you must uninstall it manually.

Still stuck? Log a support ticket